Canada Day Special!! Use CODE OT40 for 40% Off at checkout Plus FREE Shipping on orders over $75
Canada Day Special!! Use CODE OT40 for 40% Off at checkout Plus FREE Shipping on orders over $75

Return Policy

We want you to love your OT gear.  Read below for our policy on returns.

** All returns must be accompanied by an e-mail to info@ontopcanada.com indicating the reason.  Contact us with option 1 or 2 and we will provide instruction.

Option #1:

We will return or exchange your OT gear for any reason within 60 days of purchase. Return must include item, receipt, and reason for return.

Option #2:

After 60 days from purchase, returns are subject to inspection prior to refund. We must receive the item, receipt and reason for the return. Upon receiving the returned item, we will follow up with our discretion whether or not a refund is appropriate.

After 60 days, you are responsible for paying your own shipping costs for returning your item.